Tools for Remote Access & Tech Support

Remote Access & Tech Support

                            Remote access of a computer is primarily used for accessing files or to provide support and maintenance. The ever growing number of computers, Smartphones and tablets in homes and offices make it difficult for IT experts to visit the site to offer support. As technology usage goes rampant, many  times, the consumers get stuck with issues, like remote access of devices or unresponsive software ,Remote tech support tools have become so sophisticated these days, unless there is a hardware issue valuable man hours of the network team can be saved. For those who are looking to implement remote access and support in their home or office,  In such cases you can find so many tools which offers incredible online solutions to fix the issues.

1. TeamViewer

             TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. The software operates with the Microsoft Windows, OS X,Linux, iOS, Android, Windows RT and Windows Phon operating systems. It is also possible to access a machine running TeamViewer with aweb browser.While the main focus of the application is remote control of computers

2. LogMein

LogMeIn is probably the most popular among the remote access tools and runs in almost every popular platform imaginable.  They do have an annoying number of similarly featured products and solutions though. For those who are just looking for basic remote access and login, the free account is more than enough.

With the paid Pro account, you can send large files directly from desktop to desktop, copy files, control and hear music. Remote printing and Wake on LAN features are also available. Combined with LogMeIn Central, you can run diagnostics, set up in-depth monitoring including CPU usage & memory utilization and pull analytics.

3. Chrome Remote Desktop

               Chrome Remote Desktop allows users to remotely access another computer through Chrome browser or a Chromebook.  Computers can be made available on an short-term basis for scenarios such as ad hoc remote support, or on a more long-term basis for remote access to your applications and files.  All connections are fully secured.

Chrome Remote Desktop is fully cross-platform.  Provide remote assistance to Windows, Mac and Linux users, or access your Windows (XP and above) and Mac (OS X 10.6 and above) desktops at any time, all from the Chrome browser on virtually any device, including Chromebooks.

4.Yuuguu

          Yuuguu is great for web conferencing and screen sharing. Yuuguu gives you so much. Screen sharing, so you can present your ideas. Audio conferencing, so you can talk it through together. Remote control, so you can make changes instantly.

5. Techinline

              Techinline is a remote support tool that enables instant, secure, and trouble-free connections between remote computers over the web and to any point in the world. This remote desktop tool provides a wide range of useful  features that allow you to effectively handle any support scenario that may be encountered.

6. Join.me

         join.me combines instant screen sharing and powerful meeting tools in an app that anyone can use to present, train, demo or concept. join.me is designed to be intuitive and accessible, providing features that you'll use every day for everything from show-and-tell to formal presentations. This tool is provided by LogMein.

7. GoToMyPc

GoToMyPC is another popular tool for remotely accessing your desktop. Now owned by Citrix, the app is a great fit for both home as well as corporate users. Like in the case of LogMeIn, the process begins with the installation of a GoToMyPC client and the desktop can be accessed from anywhere.

8. CrossLoop

CrossLoop is a remote desktop service which allows users to share their computer screens and collaborate with others over the Internet. The service is free for both personal and professional users. CrossLoop needs to be downloaded and installed on both ends for it to work and screens can be shared by simply sharing the remote access code. CrossLoop also includes support for one-click remote PC access built in.