Friday, 18 October 2013

Tools for Remote Access & Tech Support

Remote Access & Tech Support

                            Remote access of a computer is primarily used for accessing files or to provide support and maintenance. The ever growing number of computers, Smartphones and tablets in homes and offices make it difficult for IT experts to visit the site to offer support. As technology usage goes rampant, many  times, the consumers get stuck with issues, like remote access of devices or unresponsive software ,Remote tech support tools have become so sophisticated these days, unless there is a hardware issue valuable man hours of the network team can be saved. For those who are looking to implement remote access and support in their home or office,  In such cases you can find so many tools which offers incredible online solutions to fix the issues.

1. TeamViewer


             TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. The software operates with the Microsoft WindowsOS X,Linux, iOS, Android, Windows RT and Windows Phon operating systems. It is also possible to access a machine running TeamViewer with aweb browser.While the main focus of the application is remote control of computers

TeamViewer Screenshot on a machine running Windows 8.png

2. LogMein

LogMeIn is probably the most popular among the remote access tools and runs in almost every popular platform imaginable.  They do have an annoying number of similarly featured products and solutions though. For those who are just looking for basic remote access and login, the free account is more than enough.
With the paid Pro account, you can send large files directly from desktop to desktop, copy files, control and hear music. Remote printing and Wake on LAN features are also available. Combined with LogMeIn Central, you can run diagnostics, set up in-depth monitoring including CPU usage & memory utilization and pull analytics.
3. Chrome Remote Desktop
               Chrome Remote Desktop allows users to remotely access another computer through Chrome browser or a Chromebook.  Computers can be made available on an short-term basis for scenarios such as ad hoc remote support, or on a more long-term basis for remote access to your applications and files.  All connections are fully secured.

Chrome Remote Desktop is fully cross-platform.  Provide remote assistance to Windows, Mac and Linux users, or access your Windows (XP and above) and Mac (OS X 10.6 and above) desktops at any time, all from the Chrome browser on virtually any device, including Chromebooks.




4.Yuuguu

          Yuuguu is great for web conferencing and screen sharing. Yuuguu gives you so much. Screen sharing, so you can present your ideas. Audio conferencing, so you can talk it through together. Remote control, so you can make changes instantly.


5. Techinline

              Techinline is a remote support tool that enables instant, secure, and trouble-free connections between remote computers over the web and to any point in the world. This remote desktop tool provides a wide range of useful  features that allow you to effectively handle any support scenario that may be encountered.

Great solution for computer professionals who need on-demand remote desktop access to support end-users
6. Join.me
         join.me combines instant screen sharing and powerful meeting tools in an app that anyone can use to present, train, demo or concept. join.me is designed to be intuitive and accessible, providing features that you'll use every day for everything from show-and-tell to formal presentations. This tool is provided by LogMein.
Desktop
7. GoToMyPc
GoToMyPC is another popular tool for remotely accessing your desktop. Now owned by Citrix, the app is a great fit for both home as well as corporate users. Like in the case of LogMeIn, the process begins with the installation of a GoToMyPC client and the desktop can be accessed from anywhere.
GoToMyPC
8. CrossLoop
CrossLoop is a remote desktop service which allows users to share their computer screens and collaborate with others over the Internet. The service is free for both personal and professional users. CrossLoop needs to be downloaded and installed on both ends for it to work and screens can be shared by simply sharing the remote access code. CrossLoop also includes support for one-click remote PC access built in.
CrossLoop



Tuesday, 15 October 2013

Near Field Communication (NFC)

Near Field Communication

Near Field Communication or NFC is the next generation short-range high frequency wireless communication technology which enables the exchange of data between devices build with this technology.

Near Field Communication

MobileNFC Logo
Near Field Communication or NFC is the next generation short-range high frequency wireless communication technology which enables the exchange of data between devices build with this technology. Mobile handsets are the main targeted devices for this technology. Services built on top of NFC enabled mobile handsets enable users to share and receive information instantly, interact with other NFC enabled devices, and even make fast and secure mobile payments.

The technology is built up on the existing RFID standards. However, there are minor differences, and NFC devices cannot interact with some of the legacy systems. Near filed Communication devices are operating at at 13.56 MHz and can transfer data at up to 424 Kbits/second. Communication between two NFC enabled handsets is started and completed with a simple proximity wave or touch of the two devices to each other The communication can also imply passive parts also in the form of an NFC tag. These tags gains power for the communication from the RF fields emitted by an active NFC device.

The real power of NFC relies in combining with contactless smart card infrastructure. The mobile handset user can make transactions just by touching his phone to a NFC credit card reader or ticket gate. Payment information, such as credit cards, loyalty cards, or your travel ticket are securely stored in the integrated smart card chip inside your phone. NFC technology enables all these legacy applications to be used on an mobile phone, providing more convenient , fast , and secure way of shopping or travelling.

When using an NFC enabled phone with a NFC tag the phone can read small amounts of data from the RFID service shortcut tags, so for example the service shortcut contained inside the tag is launched just with a simple touch or tap.
NFC Tags
Watch how NFC works with Samsung Galaxy S3.